I'm a proactive and motivated individual pursuing a marketing career. To bide time during this messy pandemic I have been: - Running my own small business - Managing social media pages of friends who also have a small business - Obsessively binging Netflix and Amazon Prime (I don't know why I neglected The Office this whole time, but I now see the light). - Re-connecting with my inner child by enjoying things I used to do, like reading.
|Junior or Entry level
|Digital marketing specialist
|Sector of Interest
|Marketing / Advertising / Social Media
My experience in digital marketing and zeal to achieve targets in the specified time frame is my strength.
09/2017 - 07/2020United Kingdom (UK)
Bachelor Degree (Undergraduate)
University of Kent
I completed my degree with a 2:1 and took a range of modules relating to marketing which were both practical and theoretical. Curating detailed marketing plans, analysing data, consumer behaviour and using google analytics is some of the skills I have developed during my studies.
11/2017 - Present
Fashion & Luxury
• Creating and updated business digital presence to enhance service through optimized social media profiles and connected with customers worldwide, providing a service of high quality and efficiency. • Developing comprehensive organic and paid social media strategies to address the desire to increase reaches, engagements, and conversions. • Creating blog-style content to offer help with problems my target market experience. • Scheduling content posts based on engagement insights from social media platforms. • Determining business plan, mission statement and vision. • Connecting with other creatives and micro-influencers for collaborations. • Modified and refocused the business’ goals and brand identity, which led to a 100% increase in engagement, conversion and reaches on the page. • Orchestrating all essential roles to maintain Hair&V including handling customer enquiries/orders, bookings, turnovers, accountancy and providing service. • Building a loyal account base and long-term business relationships with clients.
07/2019 - 12/2020
• Coordinated and liaised with internal and external events and marketing teams. • Led and assisted promotional events, intended to engaging consumers by upselling the convenience of Samsung products. • Created and suggested events in the space to target the goal of a wider audience and bigger footfall. • Improved events by recommending outside sources/ freelancers who would increase footfall and customer engagement. • Showcased the space to business clients, effectively marketing essential solutions and to aid the process of securing a project. • Maximized strategic approaches by keeping a close eye on performance and making appropriate adjustments. • Demonstrated excellent customer service, ensuring to advise and educate at all opportunities, to reach a 100% customer satisfaction rates. • Engaged in cross-selling and up-selling activities to enhance customers' experiences and generate revenue. • Collaborated with team members to resolve customer concerns and deliver enhanced customer experiences. • Improved sales abilities and product knowledge on a continuous basis to provide optimal service and achieve quotas.
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